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JET 6530 3.4E
   
   

General troubleshooting

Working with installed class files

Getting browser and virtual machine versions

 

Table of Contents

System Requirements

Installation

Upgrading

Removal

Configuration

Settings and Preferences

Scripting

Troubleshooting

Reference

 

How To Guide

   
JET 6530 Documentation > Troubleshooting > Installed Class Files

Working with installed class files

Finding the version of JET 6530 class files installed

Microsoft VM

To find which version of the JET 6530 class files are installed do the following:

  • Start Windows Explorer
  • Navigate to the "C:\WINDOWS\Downloaded Program Files" directory
  • The version number for the JET 6530 distribution unit will be displayed in the Version column of the row with JET 6530 in the Program Name column.

Netscape VM

To find which version of the JET 6530 class files are installed do the following:

  • Start Communicator
  • Open the SmartUpdateVersion.html file in the utilities directory of the JET 6530 distribution
  • The version number for the JET 6530 package will be displayed after java/download/platypuspartners/jet6530. If the JET 6530 classes are not installed version is null will be displayed.

Internet Explorer under Windows

To find which version of the JET 6530 class files are installed do the following:

  • Start Windows Explorer
  • Navigate to the "C:\WINDOWS\Downloaded Program Files" directory
  • The version number for the JET 6530 distribution unit will be displayed in the Version column of the row with JET 6530 in the Program Name column.

Removing the JET 6530 class files

Microsoft VM

To remove the JET 6530 class files do the following:

  • Close any Internet Explorer windows.
  • Start Windows Explorer.
  • Navigate to the "C:\WINDOWS\Downloaded Program Files" directory.
  • Right click JET 6530 in the Program Name column.
    A pop-up menu appears.
  • Select Remove from the pop-up menu.
    A Remove Program File dialog box appears.
  • Click Yes.

Netscape VM under Windows

To remove the JET 6530 class files do the following:

  • Start Communicator.
  • From the Edit menu select Preferences.
    The Preference dialog box appears.
  • Click the plus sign next to Advanced in the Category section.
    Cache, Proxies and SmartUpdate sub-categories appear
  • Click SmartUpdate.
  • Click JET 6530 in the list on the right side of the dialog.
  • Click Uninstall.
    An Uninstall dialog box appears.
  • Click Yes.
  • Click OK.
  • Quit Communicator.

Netscape VM under Solaris, HP-UX, Linux and AIX

To remove the JET 6530 class files do the following:

  • Start Communicator.
  • Open the SmartUpdateRemove.html file in the utilities directory of the JET 6530 distribution.
  • Click the Remove button.
    A dialog box appears saying the removal is complete.
  • Click OK.
  • Quit Communicator.

 

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